Privacy Policy

My Treasured Memories has created this Privacy Policy in order to demonstrate a commitment to the privacy of its customers. The following sets out information gathering and dissemination practices for My Treasured Memories or any website through which it conducts business, and for personal information it collects by any other means (including by mail, email, phone or in person).

Your acceptance of these terms

You accept this Privacy Policy by using and continuing to use our website and services. If you do not agree to this Policy, please do not use our services. Your continued use of our website following posting of changes to these terms indicates your acceptance of any updates.

Other information we collect and our use and disclosure of your information

The types of information we collect and hold about you include your name, address, email address and telephone number.

Our website’s registration form requires you to provide your name and address, the primary user’s name, create a password and provides certain contact information. The customer’s contact information is used to contact the visitor when necessary in day-to-day running of our website and service provision. Initial information may be collected in connection with the use of our web interface.

We also occasionally send emails and newsletters to our users, announcing special promotions, changes in our services and other information we believe will be of interest to our users. Users may opt out of receiving future mailing by informing us of their decision to do so.

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This statistical data about our users browsing, actions and patterns, and does not identify any individual.

If you complete a subscription, registration or enquiry form on our website, the personal information in that form may be connected to data about your previous interactions with our site so we can understand more about you and can serve you better.

If you send personal correspondence, such as emails or letters, or if other users or third parties send correspondence about your activities or postings on our site, we may collect such information into a specific file for you. We would use information in the file that we maintain for you, and other information that we obtain from your use of services, to resolve disputes, troubleshoot problems and enforce our terms.

None of the information you provide will be shared with any third parties without your consent, and your information will never be used to solicit your purchase of a third party goods or service.

We may also use your personal information for the purposes of any internal administrative, research, planning, marketing and campaigns and project development.

We won’t use or disclose your personal information for any secondary purpose unless that purpose is related to the primary purpose for which we collect information and you would reasonably expect the disclosure in the circumstances or you have given us your consent.

We cannot ensure that all of your private communications and other personal identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or other parties may unlawfully intercept or access transmissions or private communications.

We can (and you authorise us to) disclose any information about you to law enforcement or government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, or other activity that is illegal or may expose us to legal liability.

Security

My Treasured Memories has security measures in place to protect the loss, misuse and alteration of information under our control. All user information is stored on a server operated using standard security measures. Notwithstanding these efforts, we caution you that “perfect security” does not exist on the internet and therefore you share information at your own risk.

Correct/update/access

Users can visit their account to change or modify information previously provided. If you believe personal information we hold about you is not up-to-date or accurate, you may ask us to correct it. You may ask us to provide you with details of the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within thirty (30) days of receipt of your request. If we provide you with copies of the information you have requested we may charge you a reasonable fee to cover the administration costs of providing you with that information.

Complaints

If you consider a breach of the Australian Privacy Laws or other rights in relation to privacy has occurred, you may direct your query to the details listed on this website and we will attempt to resolve your complaint.

If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website at www.oaic.gov.au or telephone it on 1300 363 992.

Changes to this Policy

Please note that this Privacy Policy may change from time to time.

Privacy Policy V1.0 June 2019